Business

31-State Deal Should Make Credit Report Errors Easier to Fix

Published

11 years ago

May 22, 2015

JULIE CARR SMYTH, Associated Press

COLUMBUS, Ohio (AP) — Three nationwide credit reporting agencies have agreed to fix disputed information on credit reports more quickly, wait longer before adding potentially damaging information on medical debt and scrutinize certain data furnished by outside entities, according to a multistate settlement announced Wednesday.

Ohio Attorney General Mike DeWine announced the pact that Equifax, Experian and TransUnion struck with attorneys general in 31 states. It calls for the agencies to pay a combined $6 million to participating states and to adjust a host of business practices over the next three years.

“It’s a good day for all consumers in the United States,” said DeWine, a Republican. He spearheaded the investigation that led to the deal after reading a 2012 investigation by The Columbus (Ohio) Dispatch about consumers denied car loans, house loans and jobs because of mistakes by reporting agencies.

Other attorneys general praised the deal.

“I am pleased that our agreement brings about reforms that will provide for more effective dealings and better communication between consumers and the credit reporting agencies,” said Alabama Attorney General Luther Strange.

“This is a comprehensive settlement that has taken participating states years to negotiate,” Nevada Attorney General Adam Laxalt said in a statement. “I empathize with those Nevadans who have long struggled with these issues, and am actively working to achieve changes and positive results.”

The agreement requires agencies to:

— Maintain information about problems with entities that furnish them data — such as collection agencies, department stores or banks — and make that information available to states so patterns can be spotted;

— Use a better, more detailed system to share data with those so-called furnishers;

— Set up a more intensive process for complicated disputes, such as those involving identity theft, fraud or mixed credit files in which two people’s identities have been confused;

— Educate consumers about how they can further dispute the outcome of an investigation.

The settlement prohibits credit reporting agencies from adding information about fines and tickets to a consumer’s credit report and bars the addition of medical debt until 180 days after it is reported to give consumers time to work with their insurance companies.

It also allows consumers to obtain an extra free credit report in a 12-month period if a charge they dispute turns out to result in a change to their report. Federal law already allows consumers to get a free copy of their credit report once a year from each of the three reporting agencies.

“We believe that all these changes will directly improve the accuracy of consumers’ credit reports and the quality of service they receive when they correct errors,” DeWine said.

Stuart Pratt, President and CEO of the Consumer Data Industry Association, which represents the credit reporting agencies, said the settlement resulted from collaborative discussions between the parties in Wednesday’s pact and the attorney general of New York, who announced core elements of the deal known as the National Consumer Assistance Plan in March.

“The three nationwide credit reporting agencies have been in compliance with federal and state law, but as we showed in launching the National Consumer Assistance Plan, we do not hesitate to make improvements beyond what the law requires when doing so will benefit consumers,” he said.

Pratt said the most recent comprehensive government study found credit reports are materially accurate 98 percent of the time.

Besides Ohio, states in the settlement were Alabama, Alaska, Arizona, Arkansas, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, Maryland, Massachusetts, Michigan, Missouri, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Vermont and Wisconsin.

DeWine said he anticipates nonparticipating states will also reap the benefits the settlement calls for the companies to change overall business practices.

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The printed Weekly Edition of the Oakland Post: Week of March 4 – 10, 2026

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March 7, 2026

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Chase Oakland Community Center Hosts Alley-Oop Accelerator Building Community and Opportunity for Bay Area Entrepreneurs

Over the past three years, the Alley-Oop Accelerator has helped more than 20 Bay Area businesses grow, connect, and gain meaningful exposure. The program combines hands-on training, mentorship, and community-building to help participants navigate the legal, financial, and marketing challenges of small business ownership.

Published

3 weeks ago

February 21, 2026

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Bay Area entrepreneurs attend the Alley-Oop Accelerator, a small business incubation program at Chase Oakland Community Center. Photo by Carla Thomas.

By Carla Thomas

The Golden State Warriors and Chase bank hosted the third annual Alley-Oop Accelerator this month, an empowering eight-week program designed to help Bay Area entrepreneurs bring their visions for business to life.

The initiative kicked off on Feb. 12 at Chase’s Oakland Community Center on Broadway Street, welcoming 15 small business owners who joined a growing network of local innovators working to strengthen the region’s entrepreneurial ecosystem.

At its core, the accelerator is designed to create an ecosystem of collaboration, where local entrepreneurs can learn from one another while accessing the resources of a global financial institution.

“This is our third year in a row working with the Golden State Warriors on the Alley-Oop Accelerator,” said Jaime Garcia, executive director of Chase’s Coaching for Impact team for the West Division. “We’ve already had 20-plus businesses graduate from the program, and we have 15 enrolled this year. The biggest thing about the program is really the community that’s built amongst the business owners — plus the exposure they’re able to get through Chase and the Golden State Warriors.”

According to Garcia, several graduates have gone on to receive vendor contracts with the Warriors and have gained broader recognition through collaborations with JPMorgan Chase.

“A lot of what Chase is trying to do,” Garcia added, “is bring businesses together because what they’ve asked for is an ecosystem, a network where they can connect, grow, and thrive organically.”

This year’s Alley-Oop Accelerator reflects that vision through its comprehensive curriculum and emphasis on practical learning. Participants explore the full spectrum of business essentials including financial management, marketing strategy, and legal compliance, while also preparing for real-world experiences such as pop-up market events.

Each entrepreneur benefits from one-on-one mentoring sessions through Chase’s Coaching for Impact program, which provides complimentary, personalized business consulting.

Garcia described the impact this hands-on approach has had on local small business owners. He recalled one candlemaker, who, after participating in the program, was invited to provide candles as gifts at Chase events.

“We were able to help give that business exposure,” he explained. “But then our team also worked with them on how to access capital to buy inventory and manage operations once those orders started coming in. It’s about preparation. When a hiccup happens, are you ready to handle it?”

The Coaching for Impact initiative, which launched in 2020 in just four cities, has since expanded to 46 nationwide.

“Every business is different,” Garcia said. “That’s why personal coaching matters so much. It’s life-changing.”

Participants in the 2026 program will each receive a $2,500 stipend, funding that Garcia said can make an outsized difference. “It’s amazing what some people can do with just $2,500,” he noted. “It sounds small, but it goes a long way when you have a plan for how to use it.”

For Chase and the Warriors, the Alley-Oop Accelerator represents more than an educational initiative, it’s a pathway to empowerment and economic inclusion. The program continues to foster lasting relationships among the entrepreneurs who, as Garcia put it, “build each other up” through shared growth and opportunity.

“Starting a business is never easy, but with the right support, it becomes possible, and even exhilarating,” said Oscar Lopez, the senior business consultant for Chase in Oakland.