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California Attorney General Joins Coalition Pushing Back on “Pay to Pay” Mortgage Fees

“Some financial service providers charge fees if a consumer decides to use a certain type of payment method, such as making a payment over the telephone, through a website, or through a third-party service,” Bonta and other attorneys general wrote in a letter they co-signed addressed to Rohit Chopra, Director, Consumer Financial Protection Bureau (CFPB). The Hawaii Office of Consumer Protection also signed the letter.

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By Antonio‌ ‌Ray‌ ‌Harvey‌, ‌California‌ ‌Black‌ ‌Media‌

Last week, California Attorney General Rob Bonta called on the federal government to outlaw additional fees companies charge homeowners for paying their mortgages.

California is joining 20 other states and the District of Columbia in the effort.

“Some financial service providers charge fees if a consumer decides to use a certain type of payment method, such as making a payment over the telephone, through a website, or through a third-party service,” Bonta and other attorneys general wrote in a letter they co-signed addressed to Rohit Chopra, Director, Consumer Financial Protection Bureau (CFPB). The Hawaii Office of Consumer Protection also signed the letter.

“While these type of ‘pay to pay’ fees are charged by service providers in several different markets, the issues raised by these fees are particularly insidious in the mortgage industry because, unlike most marketplaces, homeowners have no choice in their mortgage servicer,” the letter continued.

When homeowners decide to take out a mortgage, many believe that they are entering into a long-term relationship with a specific financial institution. That is not always the case, according to the California Department of Justice (DOJ).

After origination “many mortgage loans and their servicing rights are sold in secondary markets,” and could be “sold many times over the course of the loan,” the DOJ states.

“This means that homeowners don’t and can’t know who will service their mortgage loan and are therefore unable to avoid ‘pay to pay’ fees by taking their business elsewhere,” The DOJ explained.

Bonta said the problem is critical in California because the state is already facing a housing affordability problem.

“As costs of living continue to rise, the last thing Californians need is mortgage servicers taking advantage of this captive market in order to pad their bottom lines,” Bonta said. “I urge CFPB to put a stop to these abusive junk fees.”

Homeowners and renters in California struggle with the costs of housing costs and taxes. Additional fees companies tack onto payments increase those burdens on consumers in the Golden State, where only about 31% of households can afford to buy a median-priced home, according to the Public Policy Institute of California.

African American homeowners in California also potentially face increased costs due to documented discriminatory practices common in the homebuying and selling processes.

Last year, Gov. Gavin Newsom signed Assembly Bill (AB) 948 after several reports revealed home appraisers valued homes owned by Blacks and other minorities at much lower prices than ones owned by Whites.

Wells Fargo has come under fire more than once for its discriminatory lending and banking services. According to findings of a Bloomberg News analysis released last month, the global San Francisco-based financial services company rejected 53% of Black homeowners who applied for refinancing loans during the pandemic in 2020. It only rejected 28% of white applicants.

The board of the California-Hawaii State Conference of the NAACP met this weekend to discuss Wells Fargo’s record on providing its services to African American customers.

Among the country’s major lenders, Wells Fargo’s gap between Whites and Blacks the company approved for loans was the widest.

According to Zillow’s Consumer Housing Trends Report released last year, Black and other minority renters pay more in application fees and security deposits when renting apartments. They also fill out more rental applications, on average, before finding a place to live than white renters.

The multi-state coalition’s letter says, “There is no uniformity in convenience fees among mortgage servicers. Some charge them and some don’t.”

And the charges can add up.

For example, the letter spotlights one servicer that currently charges its borrowers $7.50 to make an online payment or pay via telephone through an automated service. If consumers want to speak to a live operator to make their payment, they will be charged $17.50.

Based out of New Jersey, the mortgage company that provides this service calls the process “SpeedPay,” which is one of the “one-time payment options” that a borrower may use to make his or her monthly mortgage payment, as stated on the company’s website.

States joining the initiative are Illinois, California, Colorado, Connecticut, Delaware, the District of Columbia, Hawaii, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New Mexico, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, and Washington.

Bonta agrees, adding that the payments are “one example of junk fees charged to consumers in a multitude of financial products and services” offered by some banks, credit card companies, pre-paid debit card providers and others.

“For struggling homeowners trying to make their monthly mortgage payment, ‘pay to pay’ fees only rub salt in the wound,” said the California Attorney General.

Activism

OP-ED: AB 1349 Puts Corporate Power Over Community

Since Ticketmaster and Live Nation merged in 2010, ticket prices have jumped more than 150 percent. Activities that once fit a family’s budget now take significant disposable income that most working families simply don’t have. The problem is compounded by a system that has tilted access toward the wealthy and white-collar workers. If you have a fancy credit card, you get “presale access,” and if you work in an office instead of a warehouse, you might be able to wait in an online queue to buy a ticket. Access now means privilege.

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Bishop Joseph Simmons, Senior Pastor, Greater St. Paul Baptist Church, Oakland
Bishop Joseph Simmons, Senior Pastor, Greater St. Paul Baptist Church, Oakland

By Bishop Joseph Simmons, Senior Pastor, Greater St. Paul Baptist Church, Oakland

As a pastor, I believe in the power that a sense of community can have on improving people’s lives. Live events are one of the few places where people from different backgrounds and ages can share the same space and experience – where construction workers sit next to lawyers at a concert, and teenagers enjoy a basketball game with their grandparents. Yet, over the past decade, I’ve witnessed these experiences – the concerts, games, and cultural events where we gather – become increasingly unaffordable, and it is a shame.

These moments of connection matter as they form part of the fabric that holds communities together. But that fabric is fraying because of Ticketmaster/Live Nation’s unchecked control over access to live events. Unfortunately, AB 1349 would only further entrench their corporate power over our spaces.

Since Ticketmaster and Live Nation merged in 2010, ticket prices have jumped more than 150 percent. Activities that once fit a family’s budget now take significant disposable income that most working families simply don’t have. The problem is compounded by a system that has tilted access toward the wealthy and white-collar workers. If you have a fancy credit card, you get “presale access,” and if you work in an office instead of a warehouse, you might be able to wait in an online queue to buy a ticket. Access now means privilege.

Power over live events is concentrated in a single corporate entity, and this regime operates without transparency or accountability – much like a dictator. Ticketmaster controls 80 percent of first-sale tickets and nearly a third of resale tickets, but they still want more. More power, more control for Ticketmaster means higher prices and less access for consumers. It’s the agenda they are pushing nationally, with the help of former Trump political operatives, who are quietly trying to undo the antitrust lawsuit launched against Ticketmaster/Live Nation under President Biden’s DOJ.

That’s why I’m deeply concerned about AB 1349 in its current form. Rather than reining in Ticketmaster’s power, the bill risks strengthening it, aligning with Trump. AB 1349 gives Ticketmaster the ability to control a consumer’s ticket forever by granting Ticketmaster’s regime new powers in state law to prevent consumers from reselling or giving away their tickets. It also creates new pathways for Ticketmaster to discriminate and retaliate against consumers who choose to shop around for the best service and fees on resale platforms that aren’t yet controlled by Ticketmaster. These provisions are anti-consumer and anti-democratic.

California has an opportunity to stand with consumers, to demand transparency, and to restore genuine competition in this industry. But that requires legislation developed with input from the community and faith leaders, not proposals backed by the very company causing the harm.

Will our laws reflect fairness, inclusion, and accountability? Or will we let corporate interests tighten their grip on spaces that should belong to everyone? I, for one, support the former and encourage the California Legislature to reject AB 1349 outright or amend it to remove any provisions that expand Ticketmaster’s control. I also urge community members to contact their representatives and advocate for accessible, inclusive live events for all Californians. Let’s work together to ensure these gathering spaces remain open and welcoming to everyone, regardless of income or background.

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Activism

Oakland Post: Week of December 31, 2025 – January 6, 2026

The printed Weekly Edition of the Oakland Post: Week of – December 31, 2025 – January 6, 2026

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Activism

Big God Ministry Gives Away Toys in Marin City

Pastor Hall also gave a message of encouragement to the crowd, thanking Jesus for the “best year of their lives.” He asked each of the children what they wanted to be when they grow up.

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From top left: Pastor David Hall asking the children what they want to be when they grow up. Worship team Jake Monaghan, Ruby Friedman, and Keri Carpenter. Children lining up to receive their presents. Photos by Godfrey Lee.
From top left: Pastor David Hall asking the children what they want to be when they grow up. Worship team Jake Monaghan, Ruby Friedman, and Keri Carpenter. Children lining up to receive their presents. Photos by Godfrey Lee.

By Godfrey Lee

Big God Ministries, pastored by David Hall, gave toys to the children in Marin City on Monday, Dec. 15, on the lawn near the corner of Drake Avenue and Donahue Street.

Pastor Hall also gave a message of encouragement to the crowd, thanking Jesus for the “best year of their lives.” He asked each of the children what they wanted to be when they grew up.

Around 75 parents and children were there to receive the presents, which consisted mainly of Gideon Bibles, Cat in the Hat pillows, Barbie dolls, Tonka trucks, and Lego building sets.

A half dozen volunteers from the Big God Ministry, including Donnie Roary, helped to set up the tables for the toy giveaway. The worship music was sung by Ruby Friedman, Keri Carpenter, and Jake Monaghan, who also played the accordion.

Big God Ministries meets on Sundays at 10 a.m. at the Mill Valley Community Center, 180 Camino Alto, Mill Valley, CA Their phone number is (415) 797-2567.

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