Business

Chase Bank Manager’s Advice for Avoiding Scams and Fraud

To spot fraud, it’s important to learn more about the most widespread scams, how to prevent them and what to do if you think you may be a victim. We sat down with Myesha Brown, local community manager from the Chase branch on 3005 Broadway, to help you become more aware of the most common scams out there and what steps you can take so that you can protect your information and keep your hard-earned money safe.

Published

4 years ago

March 29, 2022

Oakland Post

While new scams are always popping up, there are several common approaches that keep resurfacing year after year.

Chances are you know someone who has been a victim of fraud or scams. As a result of the pandemic, fraudsters are finding new ways to find new victims. The good news is that there are simple ways for consumers to stay safe and fight back.

Scammers are always coming up with new ways to get you to part with your money. In a recent Chase survey of 2,000 consumers, 84% of survey respondents agreed that scams and scammers have become more sophisticated in recent years.

To spot fraud, it’s important to learn more about the most widespread scams, how to prevent them and what to do if you think you may be a victim.

We sat down with Myesha Brown, local community manager from the Chase branch on 3005 Broadway, to help you become more aware of the most common scams out there and what steps you can take so that you can protect your information and keep your hard-earned money safe.

Oakland Post: How common are fraud and scams?

Brown: Fraud cases are unfortunately becoming more prevalent, and more sophisticated. In fact, the FTC revealed that 3.5 million people reported being a victim of fraud or identity theft in 2020, an increase of more than 1.5 million from the previous year. For Black communities, the problem is even worse with nearly half (40%) of Black adults being targeted by online scams and fraud, according to AARP.

Oakland Post: What kind of scams exist that we should be aware of and know how to stop them?

While new scams are always popping up, there are several common approaches that keep resurfacing year after year.

Some of the more common scams we’ve encountered and helped our customers fight against may not always seem so obvious at first if you’ve been targeted.

What shocks many of our customers is how far scam artists are willing to impersonate familiar faces, whether that be close relatives or community officials, and also be able to trick you so easily by using your own smart phone against you. So next time you receive a text message or email on your phone, think twice before you engage.

Here is what I mean:

Fake bank fraud specialist

What they look like: Consumers receive a fraud alert via text message that appears to come from their bank. The message asks them to validate whether they made a certain purchase or sent a certain amount of money. After saying “no,” the recipient gets a call from someone claiming to be from their bank’s fraud team. The phone number may even appear to be a real phone number from your bank.

They’ll ask for the customer’s banking username, password or a one-time passcode. Alternatively, they’ll sometimes ask the customer to send money to themselves or a third party to “stop” the fraud or to get their money back. Once the scammer has gained access to a person’s account or convinced them to send money, they usually stop contact and the victim’s money is gone.

How to stop them: Unfortunately, scammers target consumers from many banks and they are very good at disguising themselves by “spoofing” or making their phone number appear legitimate. Consumers should never share their banking password, one-time passcode, ATM pin or send money to someone who says that doing so will prevent fraud on their account. Bank employees won’t call, text or email consumers asking for this, but crooks will. If you receive a call like this, hang up and call the phone number on your account statement, the back of your credit or debit card or bank website to verify the authenticity of the request.

Imposter scams

What they look like: Someone will call or email you claiming to be from an organization you trust, like the Internal Revenue Service. They may threaten you by saying that if you don’t pay taxes or fees owed, they’ll bring a lawsuit against you.

How to stop them: If you think there’s truly a possibility that you owe money, don’t pay it to someone who initiates a call or email to you. Instead, hang up and call the organization in question directly.

Grandparent scams

What they look like: You’ll get an email from a grandchild (or other relative) saying that they’re in trouble and need money fast.

How to stop them: Call your relative directly. If you can’t reach them, contact another relative who knows them and may know their whereabouts and circumstances. Whatever you do, don’t send money, purchase gift cards, or share any of your personal information, including your banking username and password. Scammers use threats and try to create a sense of urgency to trick you. Always trust your gut and end communication when something seems off.

Oakland Post: What should you do to stop scam artists?

Brown: There are steps you can take to protect yourself.

And while we’ve given this advice before in this newspaper, it is worth every cent to repeat in these pages. Here’s what we recommend you do and don’t:

DO:

Educate yourself on the most common scams. Fraudsters will use anything to their advantage — claiming to be from the IRS, pretending to offer tech support, baiting you with prizes or cash winnings — the sky’s the limit!
Monitor credit score for free with Chase Credit Journey — you don’t even need to be a Chase customer to sign up! It will notify you if your data is compromised. Plus, you’ll receive critical alerts that help protect your credit and identity.
Review your accounts closely if you believe you may have fallen for a scam. With Chase, you can also set up account alerts so you can be notified of transactions on your account.

DON’T:

Click on suspicious links on emails or texts unless you’re sure it’s from a credible source. Only access your accounts through the bank’s mobile app or their website.
Share personal information. Neither Chase nor any other bank will ever ask for your username, password, ATM pin, etc. when reaching out to you. Banks may ask for this information only when you call to discuss your account.
Transfer money to someone claiming to be from your bank. Banks will never ask to send money via wire, check or other method to “stop or prevent fraud.”
Pay someone using gift cards, especially when they claim to need them to remove a virus from your computer, stop fraud on your account or to buy plane tickets to come visit you.

Oakland Post: What more can you do to protect yourself from fraud and scams?

Brown: One of the most effective things you can do to prevent fraud is to regularly monitor your bank and credit card accounts so that you can be on the lookout for signs of unusual activity.

Your bank’s mobile app can give you easy access to self-service — tools that let you track your finances 24/7. If you spot something suspicious, immediately report any concerning activity to your bank.

Many banks, including Chase, also let you set up account alerts to help you detect unusual transactions to your bank or credit card by sending automatic notifications.

If you’re not sure if your bank or financial institution already offers these tools or services, be sure to ask.

If you believe that you may have been a victim of fraud or scams, there’s no need to feel embarrassed or ashamed. It can happen to anyone. What’s most important is to take immediate action.

Sponsored content from JPMorgan Chase & Co

To learn more about common scams and how to stop scammers in their tracks visit: www.chase.com/security-tips. You can also learn tips to identify and avoid financial abuse by visiting: www.chase.com/financialabuse.

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Chase Oakland Community Center Hosts Alley-Oop Accelerator Building Community and Opportunity for Bay Area Entrepreneurs

Over the past three years, the Alley-Oop Accelerator has helped more than 20 Bay Area businesses grow, connect, and gain meaningful exposure. The program combines hands-on training, mentorship, and community-building to help participants navigate the legal, financial, and marketing challenges of small business ownership.

Published

1 week ago

February 21, 2026

Oakland Post

Bay Area entrepreneurs attend the Alley-Oop Accelerator, a small business incubation program at Chase Oakland Community Center. Photo by Carla Thomas.

By Carla Thomas

The Golden State Warriors and Chase bank hosted the third annual Alley-Oop Accelerator this month, an empowering eight-week program designed to help Bay Area entrepreneurs bring their visions for business to life.

The initiative kicked off on Feb. 12 at Chase’s Oakland Community Center on Broadway Street, welcoming 15 small business owners who joined a growing network of local innovators working to strengthen the region’s entrepreneurial ecosystem.

At its core, the accelerator is designed to create an ecosystem of collaboration, where local entrepreneurs can learn from one another while accessing the resources of a global financial institution.

“This is our third year in a row working with the Golden State Warriors on the Alley-Oop Accelerator,” said Jaime Garcia, executive director of Chase’s Coaching for Impact team for the West Division. “We’ve already had 20-plus businesses graduate from the program, and we have 15 enrolled this year. The biggest thing about the program is really the community that’s built amongst the business owners — plus the exposure they’re able to get through Chase and the Golden State Warriors.”

According to Garcia, several graduates have gone on to receive vendor contracts with the Warriors and have gained broader recognition through collaborations with JPMorgan Chase.

“A lot of what Chase is trying to do,” Garcia added, “is bring businesses together because what they’ve asked for is an ecosystem, a network where they can connect, grow, and thrive organically.”

This year’s Alley-Oop Accelerator reflects that vision through its comprehensive curriculum and emphasis on practical learning. Participants explore the full spectrum of business essentials including financial management, marketing strategy, and legal compliance, while also preparing for real-world experiences such as pop-up market events.

Each entrepreneur benefits from one-on-one mentoring sessions through Chase’s Coaching for Impact program, which provides complimentary, personalized business consulting.

Garcia described the impact this hands-on approach has had on local small business owners. He recalled one candlemaker, who, after participating in the program, was invited to provide candles as gifts at Chase events.

“We were able to help give that business exposure,” he explained. “But then our team also worked with them on how to access capital to buy inventory and manage operations once those orders started coming in. It’s about preparation. When a hiccup happens, are you ready to handle it?”

The Coaching for Impact initiative, which launched in 2020 in just four cities, has since expanded to 46 nationwide.

“Every business is different,” Garcia said. “That’s why personal coaching matters so much. It’s life-changing.”

Participants in the 2026 program will each receive a $2,500 stipend, funding that Garcia said can make an outsized difference. “It’s amazing what some people can do with just $2,500,” he noted. “It sounds small, but it goes a long way when you have a plan for how to use it.”

For Chase and the Warriors, the Alley-Oop Accelerator represents more than an educational initiative, it’s a pathway to empowerment and economic inclusion. The program continues to foster lasting relationships among the entrepreneurs who, as Garcia put it, “build each other up” through shared growth and opportunity.

“Starting a business is never easy, but with the right support, it becomes possible, and even exhilarating,” said Oscar Lopez, the senior business consultant for Chase in Oakland.

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Oakland Post: Week of February 18 – 24, 2026

The printed Weekly Edition of the Oakland Post: Week of – February 18 – 24, 2026

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1 week ago

February 20, 2026

Oakland Post

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CITY OF SAN LEANDRO STATE OF CALIFORNIA PUBLIC WORKS DEPARTMENT ENGINEERING DIVISION NOTICE TO BIDDERS FOR ANNUAL STREET OVERLAY/REHABILITATION 2019-21 – PHASE III

WORK DESCRIPTION: The work to be done consists of roadway paving, base cement stabilization, concrete curb ramps, driveways, sidewalks, curbs and gutters, traffic detection loops and pavement striping, and doing all appurtenant work in place and ready for use, all as shown on the plans and described in the specifications with the title indicated in Paragraph 1 above, and on file in the office of the City Engineer. Reference to said plans and specifications is hereby made for further particulars.

Published

1 week ago

February 20, 2026

Oakland Post

PROJECT NO. 2020.0050

BID NO. 25-26.011

BID OPENING: The bidder shall complete the “Proposal to the City of San Leandro” form contained in the Contract Book. The proposal shall be submitted in its entirety. Incomplete proposals will be considered non-responsive. Sealed bids containing the completed Proposal Section subject to the conditions named herein and in the specifications for ANNUAL STREET OVERLAY/REHABILITATION 2019-21 – PHASE III/PROJECT NO. 2020.0050 addressed to the City of San Leandro will be received at City Hall, 835 East 14^th Street, 2^nd Floor San Leandro at the office of the City Clerk up to 3:00 p.m. on Thursday, March 19, 2026, at which time they will be publicly opened and read.
WORK DESCRIPTION: The work to be done consists of roadway paving, base cement stabilization, concrete curb ramps, driveways, sidewalks, curbs and gutters, traffic detection loops and pavement striping, and doing all appurtenant work in place and ready for use, all as shown on the plans and described in the specifications with the title indicated in Paragraph 1 above, and on file in the office of the City Engineer. Reference to said plans and specifications is hereby made for further particulars.
OBTAINING THE PROJECT PLANS AND CONTRACT BOOK: The project plans and Contract Book may be obtained free of charge from the City’s website at:https://www.sanleandro.org/Bids.aspx Bidders who download the plans are encouraged to contact the City of San Leandro Public Works Department Engineering division at 510-577-3428 to be placed on the project planholder’s list to receive courtesy notifications of addenda and other project information. Project addenda, if any, will be posted on the website. A bidder who fails to address all project addenda in its proposal may be deemed non-responsive.Bidders may also purchase the Project Plans and Contract Book from East Bay Blueprint & Supply Co., at 1745 14^th Street, Oakland, CA 94606; Phone Number: (510) 261-2990 or email: ebbp@eastbayblueprint.com.
PRE-BID CONFERENCE: A mandatory pre-bid conference will be held on Tuesday, February 24, 2026, at 2:00 PM and on Wednesday, February 25, 2026, at 10:00 AM as follows:
Tuesday, February 24, 2026, at 2:00 PM
Zoom Meeting ID: 883 8752 6074
Passcode: 502955
Zoom Link: https://sanleandro-org.zoom.us/j/88387526074?pwd=hZ5rjB8AWdLAUem3CtByFiZxqKarHj.1
And
Wednesday, February 25, 2026, at 10:00 AM
Zoom Meeting ID: 898 2672 0472
Passcode: 091848
Zoom Link: https://sanleandro-org.zoom.us/j/89826720472?pwd=JgZX2nXMpLSRM5xDPr7EJUxl7QIznr.1The information presented at the conferences will be identical, all bidders must attend one of the pre-bid conference and sign the attendance sheet. A firm that didn’t attend the pre-bid conference isn’t qualified to bid on the project.Questions regarding the plans and specifications may be submitted in writing to the project engineer until 5:00 p.m. five (5) days before, excluding Saturdays, Sundays and Holidays, bids must be received by the City. The City will not respond to oral questions outside of the pre-bid conference. The response, if any, will be by written addendum only. Oral responses do not constitute a revision to these plans or specifications.
VALUE OF WORK: The Engineer has estimated that the value of work is between $1,000,000 and $5,000,000.
SAN LEANDRO BUSINESS PREFERENCE AND PARTICIPATION GOALS: The work performed under this contract is subject to Section 1-6-225 of the San Leandro Municipal Code regarding local business preference and participation. A list of companies that hold a San Leandro business license is located on the City webpage under the finance department, here: https://www.sanleandro.org/340/Business-License
SAN LEANDRO COMMUNITY WORKFORCE AGREEMENT: The work performed under this contract is subject to the Community Workforce Agreement adopted by City Council Resolution 2015-104. Contractors attention is directed to Section 10.