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Hotel Industry to Hire 1,200 Employees In Hopes of A Busy Tourism Season

As San Francisco leaders make plans to revive the Union Square shopping district, hotels in the city want to fill 1,200 jobs. During a joint press conference Tuesday at a downtown hotel, national, state and local hospitality leaders said they have high hopes for a bustling summer tourism season as the industry makes a slow recovery from COVID-19 lockdowns.

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CEO of Union Square Alliance Marisa Rodriguez presents a five-prong plan to revitalize Union Square on Nov. 22, 2022. (Olivia Wynkoop/Bay City News)
CEO of Union Square Alliance Marisa Rodriguez presents a five-prong plan to revitalize Union Square on Nov. 22, 2022. (Olivia Wynkoop/Bay City News)

By Olivia Wynkoop
Bay City News

As San Francisco leaders make plans to revive the Union Square shopping district, hotels in the city want to fill 1,200 jobs.

During a joint press conference Tuesday at a downtown hotel, national, state and local hospitality leaders said they have high hopes for a bustling summer tourism season as the industry makes a slow recovery from COVID-19 lockdowns.

The city’s hotel occupancy rate remains down by 24 percent compared to pre-pandemic levels, but the tourism sector is optimistic that as international travel restrictions ease up, group tourism reawakens and conferences come back to the city, downtown will be vibrant once again.

To accommodate the projected uptick in visitors and conference attendees, the industry wants to recruit and retain hotel workers by providing above-average-wage jobs with benefits and career pathways.

The announcement comes on the heels of Mayor London Breed and Supervisor Aaron Peskin introducing legislation Monday that aims to turn Union Square’s vacant retail storefronts into dynamic spaces. If passed, the building code policies would change so multi-level buildings can become office spaces, restaurants and retail stores all at once.

“The challenges facing downtown require us to imagine what is possible and create the foundation for a stronger, more resilient future,” Breed said.

After roughly 18 months of lockdown restrictions, San Francisco’s 200-plus hotels lost a large portion of their 25,000-person workforce — at the pandemic’s peak, the industry lost about 70 percent of its workers. Today, the workforce is about 75 to 80 percent of what it was before the pandemic, said Hotel Council of San Francisco president & CEO Alex Bastian.

“We are looking at really growing again, we’re looking at bringing back this community to the position it was before and to take it even further than that,” Bastian said.

Bastian said now is the time to double down on hospitality, especially as tech and finance industries are facing hardship. Tourism is an industry that provided about $440 million in direct tax revenue in 2019, and returning to those numbers could directly improve the city’s overall conditions, he said.

“We go through earthquakes, we go through pandemics we go through tech bubbles; and every time we go through whatever challenge it may be, we always come back better,” Bastian said. “We always come back stronger. And that’s what we’re going to do collectively in this room, and that’s what we’re going to do as San Franciscans.”

California Hotel & Lodging Association president & CEO Lynn Mohrfeld said he’s “very pleased” with how San Francisco is working to recover from the pandemic, which hit hotels hard throughout the state’s major cities. Throughout the country, people were not seeking out urban destinations with so much uncertainty about the virus, he said.

“Our success in the hospitality industry is tethered to the vibrancy of the city,” Mohrfeld said.

Hotel revitalization also goes hand in hand with reducing office vacancies and bringing San Franciscans back to Union Square, said Union Square Alliance CEO Marisa Rodriguez. She said she wants residents to feel like Union Square is their “living room.”

“When local hotels are thriving, so are Union Square businesses,” Rodriguez said. “That’s because hotel guests support local shops, restaurants and other small businesses when they visit San Francisco. We are excited to partner with hotel and city leaders to ensure our beloved downtown achieves its full potential.”

To learn more about available hotel jobs, residents can visit a job fair at the Ferry Building scheduled for April 12, put on by the Mayor’s Office of Economic and Workforce Development.

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Oakland Post: Week of November 20 – 26, 2024

The printed Weekly Edition of the Oakland Post: Week of November 20 – 26, 2024

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An Inside Look into How San Francisco Analyzes Homeless Encampments

Dozens of unhoused people are camped at Sixth and Jesse streets in San Francisco’s South of Market neighborhood. Tents made of tarps and blankets, piles of debris, and people lounging alongside the allies and walls of businesses are seen from all angles. These are some of the city’s hotspots. City crews have cleared encampments there over 30 times in the past year, but unhoused people always return.

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Since the ruling of Grants Pass by the US Supreme Court earlier this summer, which allows cities the authority to ban people from camping or sleeping on the streets, San Francisco has been at the head of the conversation to crack down on encampments.
Since the ruling of Grants Pass by the US Supreme Court earlier this summer, which allows cities the authority to ban people from camping or sleeping on the streets, San Francisco has been at the head of the conversation to crack down on encampments.

By Magaly Muñoz

Dozens of unhoused people are camped at Sixth and Jesse streets in San Francisco’s South of Market neighborhood. Tents made of tarps and blankets, piles of debris, and people lounging alongside the allies and walls of businesses are seen from all angles.

These are some of the city’s hotspots. City crews have cleared encampments there over 30 times in the past year, but unhoused people always return.

But it’s normal to have tents set up again within less than 24 hours after an encampment sweep, David Nakanishi, Healthy Streets Operation Center Manager at the Department of Emergency Management, says. Sometimes there’s less people than before but often there is also no change.

“Most of the people that were in the encampments that want to go inside, we’ve gotten the majority of those [into shelter],” Nakanishi says. “Many of the people we encounter now, are those who have various reasons to not accept shelter, and some are already in shelter/housing”.

Since the ruling of Grants Pass by the US Supreme Court earlier this summer, which allows cities the authority to ban people from camping or sleeping on the streets, San Francisco has been at the head of the conversation to crack down on encampments.

Where neighboring cities in the Bay Area are clearing encampments a few days a week, San Francisco is sweeping 10 times a week, two per weekday.

David Nakanishi, Healthy Streets Operation Center Manager at the San Francisco Department of Emergency Management, makes a 311 report on an encampment in the Mission District. These reports allow smaller city teams to tackle individual spots where unhoused people frequent. Photo by Magaly Muñoz.

David Nakanishi, Healthy Streets Operation Center Manager at the San Francisco Department of Emergency Management, makes a 311 report on an encampment in the Mission District. These reports allow smaller city teams to tackle individual spots where unhoused people frequent. Photo by Magaly Muñoz.

Considering the controversy that plagues the city around its harsh policies, the Post decided to tag along on a ride with Nakanishi to show us how he decides what encampments make it on the city’s sweep list.

Nakanishi, having over 20 years of experience in homelessness management, drives around the busiest parts of the city almost daily. He’s tasked with arranging a weekly sweeping operation schedule for city teams to engage with unhoused folks to help get them off the streets.

So what exactly is he looking out for when deciding what encampments get swept?

It depends, he says.

Locations like schools, recreational centers, senior centers, or businesses are places he tends to want to address quickly, especially schools. These are the places where the complaints are highest and access to facilities is important for residents.

He says he also takes into account 311 calls and reports made to him by city staff. On the date of publication, over 100 calls and reports were made about encampments around the city, according to San Francisco data.

Makeshift structures built from plywood and tarps are starting to pop up more throughout the city. Certain areas under freeways are not under direct authority from San Francisco, making it harder to sweep these encampments. Photo by Magaly Muñoz.

Makeshift structures built from plywood and tarps are starting to pop up more throughout the city. Certain areas under freeways are not under direct authority from San Francisco, making it harder to sweep these encampments. Photo by Magaly Muñoz.

Nakanishi made a few 311 reports himself on the ride along, pulling over to take photos and describe the encampments into his 311 app. He says it helps him remember where to possibly sweep next or allows smaller teams in the city to engage quicker with individuals on the streets.

Nakanishi also looks at the state of the encampments. Are there a lot of bulky items, such as furniture, or makeshift structures built out of tarps and plywood, blocking areas of traffic? Is trash beginning to pile up and spill into the streets or sidewalks? Sites that meet this criteria tend to be contenders for encampment sweeps, Nakanishi says.

Street by street, he points out individuals he’s interacted with, describing their conditions, habits, and reasons for denying assistance from the city.

One man on 2nd St and Mission, who rolls around a blue recycling bin and often yells at passing pedestrians, has refused shelter several times, Nakanishi says.

People deny shelter for all kinds of reasons, he says. There’s too many rules to follow, people feel unsafe in congregate or shared shelters, or their behavioral and mental health problems make it hard to get them into proper services.

Inside a tent left by an unhoused man on Stevenson and 14th Street in San Francisco. The area smelled of human waste and leftover alcohol. Photo by Magaly Muñoz.

Inside a tent left by an unhoused man on Stevenson and 14th Street in San Francisco. The area smelled of human waste and leftover alcohol. Photo by Magaly Muñoz.

Nakanishi references another man on South Van Ness under the freeway, who city outreach have attempted to get into shelter, but his screaming outbursts make it difficult to place him without disturbing other people in the same space. Nakanishi says it might be an issue of the man needing resources like medication to alleviate his distress that causes the screaming, but the city behavioral team is in the process of outreaching him to figure that out.

In October, city outreach teams engaged with 495 unhoused people. 377 of those engaged refused shelter and only 118 accepted placements, according to city data. That number of monthly referrals is consistent throughout the entirety of 2024 so far.

Nakanishi has long advocated for the well-being of unhoused people, he explains. In 2004, he was working with the Department of Public Health and told then-Mayor Gavin Newsom that there needed to be more housing for families. Nakinishi was told it was easier to deal with individuals first and the city “will get there eventually.” 20 years later, family housing is still not as extensive as it could be, and the waiting list to get placements for families is a mile long with over 500 names.

In 2020, he was a Senior Behavioral Health Clinician at a hotel in the city during the pandemic. He says in 2021 he collaborated with DPH to provide vaccines to those staying in the makeshift hotel shelters once those became available.

Nakanishi strips apart a solo tent on Stevenson and 14th Street in San Francisco. He discards items, like tarps and cardboard, so that people cannot reuse them to make another sleeping structure. Photo by Magaly Muñoz.

Nakanishi strips apart a solo tent on Stevenson and 14th Street in San Francisco. He discards items, like tarps and cardboard, so that people cannot reuse them to make another sleeping structure. Photo by Magaly Muñoz.

Despite the constant media attention that city outreach is inhumanely treating homeless people, so much so that it has led to lawsuits against San Francisco from advocates, Nakanishi says not a lot of people are seeing the true conditions of some encampments.

He describes soiled clothing and tents, drenched in urine, and oftentimes rodents or bug infestations in places where people are sleeping. He’s asked homeless advocates- often those who are the most critical about the city’s work- who have shown up to observe the sweeps if those are conditions the city should allow people to be subjected to, but not many have answers for him, Nakanishi says.

The city’s “bag and tag” policy allows city workers to throw away items that are “soiled by infectious materials” such as bodily fluids and waste.

Sweep operations are conducted at 8am and 1pm Monday through Friday. People at the encampments are given 72 hour notice to vacate, but some don’t leave the area until the day of the sweep.

City outreach workers come out the day before and day of to offer resources and shelter to those interested. The Department of Public Works discards any trash that is left over from the sweep and washes down the area.

Nakanishi told the Post that the only time the city takes tents or personal possessions from residents is when folks become physically violent towards workers and police take the items as evidence. Other items taken are bagged and tagged in accordance with city policy.

Stories from local newspapers such as the San Francisco Standard and the Chronicle show instances of SFPD handcuffing residents while their items are thrown in the trash or disposing of personal possessions without reason.

Advocates have long been pushing for a more competent and compassionate process if the city is going to choose to continue sweeping unhouse people.

No matter the lawsuits and constant criticisms from allies, the encampment sweeps are not slowing down, even with the cold weather quickly approaching the coastal city.

Nakanishi says there aren’t a lot of large encampments left in San Francisco so now they do runs of streets in order to stretch out the sweeps as much as possible.

It’s calculated strategies and years of first hand knowledge that make this job work, “It takes dedication to the work, caring for the people and the community, and persistence, patience and sometimes good luck to make the positive changes for the people on the street,” Nakanishi says.

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Oakland Post: Week of November 13 – 19, 2024

The printed Weekly Edition of the Oakland Post: Week of November 13 – 19, 2024

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