City Government
Quan, Santana Accused of Thwarting Reform of Intake of Complaints Against OPD Officers.
Many supporters of increased police accountability to the community consider that it is a small step forward to take intake of complaints against police away from the police department and put it in the hands of neutral civilians.
But though the reform was passed two years ago, it has still not been implemented and is the center of ongoing disputes.
Some of those backing increased police accountability now are accusing City Administrator Deanna Santana and Mayor Jean Quan of thwarting the City Council’s decision to remove intake of complaints against officer from the Internal Affairs Division of the Oakland Police Department.
The agreement was for Santana to hire eight intake technicians by the middle of October. As approved by the City Council and asked for by community groups, these new intake workers are to be trained and placed at the offices of the Civilian Police Review Board (CPRB), not within Internal Affairs.
The intent of the council decision was to “consolidate” the intake function, which up to now has taken place both in Internal Affairs and the CPRB.
However, the job announcement released by Santana’s office says the positions will be located “within the Internal Affairs Division of the Oakland Police Department.” And operate “under general supervision in the Oakland Police Department (OPD).”
However, the council had allocated funding for the workers “in the City Administrator’s budget, to be utilized to expand the CPRB – not to hire intake personnel in Internal Affairs,” said Rashidah Grinage, executive director of PUEBLO, which has long worked with other community groups to increase police accountability.
“She changed that allocation from her budget to the police budget. She has no authority to do that – plain and simple,” said Grinage, who accused Santana of usurping the council’s powers that are determined by the City Charter.
“At what point do we say the City Council is irrelevant and the city administration will do whatever it wants?”
Santana and Mayor Quan, who is Santana’s boss, have to share responsibility for the decision on intake workers, Grinage said. “This is a question of undermining democracy in Oakland. We learned that this administration feels impunity to ignore public policy legislated by elected representatives.”
The council’s unanimous decision two years ago to move the intake function to the CPRB came after members of the public said they have had little confidence in going to the police department to file a complaint about the police.
There were also persistent complaints that Internal Affairs intake workers actively discouraged and sometimes intimidated those who tried to file complaints.
Santana sent an email Tuesday to Grinage in response to her concerns. She said the intake workers would be placed temporarily in Internal Affairs for the purpose of training.
“The Intake Technicians will first learn the process and methods of the current staff in the Intake Unit of Internal Affairs. The city must ensure that the new staff is properly trained and sufficiently performing the tasks of intake before those positions can be transferred to the CPRB,” Santana said in the email.
Santana also said her “action was consistent with input and comments made by the compliance director who expressed concern and/or questions about the transfer to CPRB.”
In response, Grinage said that if Santana believes the policy adopted by the council needed to be modified, she needs to present that as a proposal to the council, not unilaterally change policies at her own discretion.
Santana is violating the City Charter, said Grinage, because the charter says her job is “to execute and enforce all laws and ordinances and policies of the Council and to administer the affairs of the City,” not make policy.
In addition, Grinage said, “I am challenging Santana to produce a document from Tom Frazier (the compliance director) stating he directed her to essentially wipe out what the City council had ordered. I asked her to produce such a document by Sept. 4.”
Libby Schaaf, Council member from District 4, sees merit in Santana’s decision to train the new workers within Internal Affairs but underscores her commitment to moving complaint intake to CPRB.
“We are all very anxious to get these positions in place. This is something the council asked for more than two years ago. We’ve been frustrated that it has taken this long,” she said.
“We want this transition to go as quickly as possible,” she said. We will be vigilant to make sure that is what happens. I think the community has every right to be frustrated and a little skeptical because this has been delayed for so long.”
Councilmember Rebecca Kaplan reiterated her support for council’s original decision on complaint intake.
“It is essential that the reforms that I voted for and that the people have asked for be enacted, and I look forward to ensuring that it happens. We need to continue the important work of rebuilding trust and this is a critical step in that direction,” she said.
Local civil rights attorney Dan Siegel says the council and Quan shares responsibility if it does not stand up to Santana.
“Thecity y administrator is attempting to undermine the wishes of the people of Oakland to have police review civilianized. But we should not let the mayor or council off the hook. They’re complicit if they allow Santana to ride roughshod over the community’s wishes.”
At press time, Mayor Quan had not responded to questions submitted by the Post.
The hiring of the new intake technicians is scheduled to be discussed at the city’s finance committee meeting Tuesday, Sept. 10 at 2 p.m.
Activism
San Francisco Is Investing Millions to Address Food Insecurity. Is Oakland Doing the Same?
There are over 350 grocery programs across San Francisco. Less than a handful in District 10, a neighborhood classified as a food desert, and includes Hunters Point, one of the lowest income areas in the city.

By Magaly Muñoz
On a Thursday evening in February, Marquez Boyd walked along the aisles of San Francisco’s District 10 Community Market looking for eggs and fresh produce to take home to his children. He has been trying new recipes with ingredients he previously couldn’t afford or access.
“I learned how to cook greens since they got a lot of fresh greens here,” Boyd said. “All that stuff is better and more healthy for my kids because they’re still young.”
Meals filled with fresh produce are now possible for Boyd since the District 10 market in Hunters Point opened in 2024 when Bayview Senior Services, a non-profit running the program, received a $5 million investment from the city of San Francisco.
The market is a twist on a traditional food bank, where people can often wait in long lines for pre-bagged groceries they may not need. Here, the goal is to offer people in need a more traditional grocery store setting, with a bigger range of healthy options and less shame for needing assistance.
It’s a twist that Boyd appreciated. “This set up is way better as opposed to maybe like a food bank line,” he said. “It’s easier and faster.”
Similar models exist in Santa Barbara and Tennessee.
There are over 350 grocery programs across San Francisco. Less than a handful in District 10, a neighborhood classified as a food desert, and includes Hunters Point, one of the lowest income areas in the city.
Census Bureau data show that the median income for households in the 94124 zip code, where Hunters Point is located, is just under $83,000 annually. Black households earn about $46,000, Native Hawaiian or other Pacific Islanders earn almost $41,000, and Hispanic households make just above the median income- an average of $86,000.
Located at 5030 3rd Street, the aisles are lined with fresh produce, canned goods, bread and snacks. While refrigerators and freezers in the back of the market are filled with dairy products and meat.
The best part- everything inside is free for eligible customers.

The San Francisco District 10 Community Market is stocked with fresh produce, dairy, meat and chicken, bread, and cultural food staples. Directors of the market say they pride themselves on providing healthy options for community members. Photo by Magaly Muñoz.
“The interesting thing about this market is that it’s a city-funded effort to create something besides the average food line to give more dignity and choice than is normally given to low-income people,” said Cathy Davis, executive director of Bayview Senior Services.
Davis said people feel more comfortable coming into the market because they can choose the food they want and at a time that’s convenient for them.
Boyd, a single father of two kids, recently lost his job and relied on his sister’s generosity before discovering the market. He comes to market when he gets off of work in the evening.
“It’s a lot of people in these communities that don’t get a chance to eat healthy,” Boyd said. “They don’t have the money to go to grocery stores to buy expensive stuff.”
Another shopper, Rhonda Hudson, said the market helped her meet her grandson’s diet-related health problems. She used to travel outside the neighborhood for affordable groceries, but now she no longer has to.
According to the city’s Human Services Agency, there are no plans to expand the markets in San Francisco due to budget constraints.
But Davis isn’t worried about losing the market funding.
“City leaders were on board with creating it and finding the money to put it together so I would say we didn’t have to advocate because it came through the government. Now it’s our job to keep it going to prove that it’s a pilot worth maintaining,” Davis said.
District 10 Supervisor Shamann Walton, who co-sponsored the ordinance, said that projects like the market are “essential to our neighborhoods,” where access to affordable food has been a challenge.
“Investing in local community markets helps ensure that families have reliable, healthy food options close to home, addressing food insecurity and supporting the well-being of our community regardless of income,” Walton said.

Rhonda Hudson is a shopper of the District 10 Community Market in San Francisco. The fresh produce she gets at the free grocery store program helps her grandson, who has a diet-related illness, stay healthy. Photo by Magaly Muñoz.
Why Not Oakland?
Only slightly larger than San Francisco, Oakland has over 400 food distribution sites. Oakland provides grants to nonprofit-run organizations who run grocery programs. But in recent months, the city has begun to reduce those, forcing some organizations to regroup, and making it challenging to implement a community market similar to San Francisco’s.
The Oakland Post repeatedly reached out to city and county officials for comment on the story but did not receive a response.
At several food banks across West and East Oakland, residents shared their frustrations about long lines, wilting produce, and limited food choices.
At one food bank, located at Christian Tabernacle Church, a young mother, who requested anonymity for privacy reasons, waited in the rain for over three hours for a single bag of groceries.
“I like to get here early because I get better [quality] fruits and vegetables,” she said. She added that it’s not a lot of food that she receives for her family, but it helps close the gap when her budget is tight.
Behind her, several other women waited their turn. Neither the timing of the distribution nor the location of the food bank fit their schedules, the women said, but their choices feel limited.
Only a handful of Oakland food bank sites operate throughout the day, like the San Francisco market. Most food distribution programs are sustained by Alameda County Food Bank, not by city funding. Private grants and donations also help fund the programs.
Securing city funding is increasingly challenging. Oakland faces a $130 million budget shortfall, with a projected $280 million deficit in the next biennial cycle. Citing budget concerns, the city has reduced numerous department budgets and grants. One of those cuts included slashing the longstanding SOS Meals on Wheels grant, which helped provide food to 3,000 seniors.
Charlie Deterline, executive director of Meals on Wheels, said the termination of their $150,000 annual grant could mean that Oakland residents might see a change in the amount of meals they receive. The organization has gone 19 months without funding from that grant, Deterline said, but “continued working on good faith from the city” because they were assured they would be paid out. Now, Deterline is having doubts.
The program also received a grant of more than $125,000 from the Sugar Sweetened Beverage Tax. Yet, on June 12, the city informed grant recipients that the funding could be rescinded in order to balance the budget. That ultimately happened, said Deterline.
“Oakland is by far the most expensive city for us to operate in. It is also where the greatest need is – for us to meet that need, it will take the entire community coming together,” Deterline said.
From the sugar tax, money from that measure is also not being allocated correctly as the majority of the funding has been used to fund government services, said members of the SSB tax advisory board.
The tax generates around $7 million annually. 25% to 40% of the funding goes towards grants for community based organizations instead of the 60% allocation that the SSBT advisory board recommended the city to use for health programs. The rest of the funding goes to the city, according to Oakland’s mid-cycle budget.
Advisory board member Dwayne Aikens said he’s not sure Oakland will ever renew the grants that have been cut from this tax. “I’m looking at the conditions of the city and I’m not optimistic,” Aikens said. “If they don’t have the money now, I don’t think they’ll have the money in the future.”
Aikens said the tax was “kind of a waste.” He’s heard displeasure from the community about the lack of funding into Black and Brown neighborhoods, groups who typically live in areas of Oakland that see health and income disparities.
Meanwhile, the Community Market, which reflects the diversity of the Bayview Hunters Point community, is investing in over 800 of the city’s most vulnerable households. In-store staff and directors speak the languages common to the area and the program provides a culture-of-the week selection of foods for those interested in trying something new.
Davis said it’s up to local municipalities to ensure that residents don’t go to bed hungry, and investments need to be made in order to combat the pockets of neighborhoods who are on the brink of food insecurity.
“That’s just such a core responsibility and a core goal of everyone, to make sure that people are fed and healthy. It’s not a luxury item,” Davis said. “It’s something that needs to happen, whether we’re in a budget crisis or not.”
Reporter Magaly Muñoz produced this story as part of a series as a 2024 USC Annenberg Center for Health Journalism Data Fellow and Engagement Grantee.
Activism
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